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Privacy Policy

Privacy Policy

At Synoet, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (www.synoet.com). By using our website, you agree to the terms outlined below.

Information We Collect
We collect the following types of personal data when you interact with our website:

Personal Information: Name, email address, shipping address, phone number, and payment details.

Browsing Behavior: IP address, device information, cookies, and user activity on our website.

Tracking Data: We use third-party tools such as Google Analytics and Facebook Pixel to track user engagement and improve our services.
How We Use Your Data
We use the information collected for the following purposes:

Order Processing: To fulfill your purchases and provide customer support.

Marketing: To send promotional emails and SMS (only if you opt-in).

Analytics & Improvement: To analyze customer behavior and improve our website and services.
Data Sharing
We share customer data only with trusted third-party partners, including:

Payment Providers: PayPal, Apple Pay, and credit card processors.

Shipping Carriers: FedEx and DHL Express to ensure order delivery.

Marketing Platforms: Third-party services used for advertisements and retargeting campaigns.
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, including:

Session Cookies: To remember login information and site preferences.

Tracking Cookies: To analyze site traffic and improve our marketing efforts.

Managing Cookies: You can disable cookies through your browser settings, but this may affect site functionality.
Data Storage & Security
We take your data security seriously. Your information is protected by:

Encryption & Firewalls: To safeguard personal and financial data.

Secure Servers: Ensuring all transactions and stored data remain confidential.

Retention Policy: We store your personal data for 3 years unless required by law to retain it longer.
Your Rights
You have the right to:

Access, Modify, or Delete Your Data: Submit a request to [email protected] or use our contact form.

Opt-Out of Marketing: Unsubscribe from emails and SMS notifications anytime.

Disable Cookies: Adjust browser settings to restrict data tracking.
Payment Processing
We accept the following payment methods:

PayPal

Apple Pay

Credit Cards

All payments are securely processed through third-party providers, and we do not store your full payment details.
Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in our services or legal requirements. Updates will be posted on www.synoet.com, and users will be notified via email.