Synoet does not accept returns or provide refunds simply because you change your mind after receiving a product.

If a piece arrives damaged, is defective, is different from the product ordered or is materially different from its description, please contact Client Services.

Visible damage, an incorrect item or another issue reasonably apparent on delivery should be reported within 7 days of delivery. If a defect could not reasonably have been discovered within that period, please contact us as soon as reasonably possible after discovering it.

For complete information, see our Delivery & Returns policy.